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Faq's

FAQ’s

Do you supply what is needed to hang wall art?
Wall art with Gallery wrap/frame comes with ready to hang hardware support. Canvas roll need to be framed/gallery wrap.

 

How should I clean my artwork?
Always use a soft and dry cloth to wipe your art piece clean.. Please avoid using water, soap, thinner or detergent to clean your artwork.

 

How accurate are the item dimensions listed on your web site?
We verify the dimensions of all images on our site, but due to industry standards & image requirement sizes can vary slightly.

 

What are the payment options available on your website?
We accept all major credit cards. You can also pay with your Debit Card, through Net Banking, or through Mobile Payments.

 

Is it safe to shop online on artfactory?
At art factory, we use the latest security technology, which ensures all your transactions are safe.

 

I’m not sure which art is best for my needs. Can you assist me with your recommendations?
We, at art factory, will be delighted to be of service to you. Please contact us and we will be happy to suggest wall art which suits your requirements.

Do you offer Corporate or B2B discounts?
If you are a corporate customer, we will be happy to assist you with your art purchases. Kindly get in touch with your requirement on art@artfactory.in

 

Can I have the artwork sent to an address that is different from my billing address?
Yes you can have your billing address different than your delivery address. This is services are primarily used by customer who wants to give surprise gift to their near & dear ones. We have 900 + wall art options to explore, in addition to that you can send personalized gift of photographs etc on different occasions. While processing the order, there are two address options, one is your billing address, and the other is the delivery address. Just fill in the appropriate addresses.

 

How to create my own art with my photographs & designs.
You can make your own wall art from your design/images. You can give a very emotional touch to ambiance by having children photographs in Kids room, couple photographs in bed room & family photographs in a drawing room. In this you can have an option to choose different sizes. All you need to do is send us high resolution image/ photograph on email : art@artfactory.in. Our technical team will evaluate your image/photo quality & size and get back to you with recommendations. Based on our recommendation you can process your order.

 

Copywrite :

Art Factory respect the intellectual property of others, If you find any content on website is copywrite or trademark infringement, pls notify us on art@artfactory.in.
If the company receives proper notification of claimed copyright infringement it will respond expeditiously by removing, or disabling access to,the content that is claimed to be infringing or to be the subject of infringing activity provided all such claims have been investigated & determined to be valid by Company in Company's sole and absolute discretion.

All legal matter subject to Ahmedabad jurisdiction.

 

 

Disclaimer

The information contained in this website is for general information purposes only. the information is provided by artfactory.in and while we do our best to keep the information up to date and correct, we make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will artfactory.in be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. 

 

 

 

 

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